Customer Service Executive

£21k + £4k bonus and great bens package!

Are you a proactive and practical Customer Service Executive? Do you have fantastic admin skills and a track record of providing outstanding customer service with a positive and optimistic attitude to boot?

If the answer is yes, then keep reading to find out more about this truly superb opportunity to work with one of the leading players in the fast-paced world of online recruitment.

To be successful in this position, you will need to demonstrate problem-solving skills, adaptability and the capacity to learn quickly. You will work with clients from point of contract activation through to renewal, continually offering advice and working closely with internal departments to achieve the optimum for each recruitment campaign.

In addition, you will be advising clients with suggestions, providing solutions on improving responses, as well as providing training on how clients can manage their online accounts. Full training will be giving as well as continual support and guidance in order to ensure that targets and KPIs are met to hit bonus.

In short, this role is a great introduction to the online recruitment industry and has great scope for career progression into a sales role.

If you’ve got what it takes and want to hear more about this fantastic role then please apply or contact Natalie Trumper for more details.