The Maine Group

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Network Officer System Support

Network Officer – System Support
£30,000 - £31,000

A leading body in the UK is currently seeking a Network Officer to encourage, measure, manage and develop member engagement across the Branch Network.

This will include:
• Supporting the delivery of a national programme of events and digital engagement through the Branch Network, by having lead responsibility for:
o Uploading and updating events on the Cvent platform
o Building marketing emails and disseminating them for promotion of those events, including social media posts on LinkedIn and Twitter and other appropriate areas
o Supporting the management member data, along with subscriber information in line with agreed policies in CRM and Click Dimensions
o Maintaining the websites
• Monitoring and reporting on marketing campaigns
• Administering the data capture and registration process for non-members
• Supporting the process of branch prize winners

To apply you should have the following skills and experience:
• Exceptional Customer Service Skills including call and email handling
• Be a highly skilled CRM user
o BI Query and or other big data research capabilities
o Click dimensions reporting capabilities
• Be competent in MS Office Packages
• Have the ability to use customer engagement platforms, e.g. Cvent/event registration platforms/Click Dimensions
• Have the ability to use office IT systems, e.g. CRM, Office 365 etc.

Benefits
• Full-time, 35 hours per week remote working permanent role.
• Pension You will be automatically enrolled into the Group Pension Plan (9% employer and 3% employee contribution)
• Income protection cover which provides up to 75% of salary if you are absent due to ill health for more than 13 weeks.
• 24-hour group personal accident scheme providing a sum equal to three times your current salary in the event of your permanent disability/loss of a limb/ death.
• Non-contributory life assurance cover of 4 times your salary.
• The organisation offers a generous holiday entitlement from 22 - 27 days depending on your length of service.

How To Apply

Job Reference:

27183

Contact Details:

Siobhan Flude
Specialist Charity Recruitment Consultant
Siobhan.Flude@mainecharity.co.uk

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