L&D Administrator

Fantastic opportunity for an L&D Administrator to join an L&D team in a professional service firm.

This is a permanent role working Monday to Friday 35 hour week, 2 days in the office and 3 days at home.

Reporting into the L&D Manager you will also support the L&D Assistant Manager and L&D Senior Manager.

Duties include:

* Support and guide all tax and audit (non-apprentices) through their qualification; including booking courses and
working with the relevant training providers to onboard them and support them throughout the duration of their
qualification
* Reporting to Partners and Managers on a student’s progress, making recommendations to the likelihood of success
on exam sittings
* Maintaining a detailed knowledge of each professional qualification and preparing communications for the firm for
review, by the L&D Assistant Manager
* Obtaining and collating paperwork for all monitoring visits carried out by the professional bodies
* Reviewing policies annually to ensure they remain fit for purpose, with review and sign from the L&D Senior
Manager
* Working in line with agreed processes in relation to student qualifications and reporting to challenges to the L&D
Assistant Manager
* Organise internal training in line with the agreed process and wider L&D processes
* Additionally, pre- and post-evaluation to be sent and the L&D Manager to updated
* Open HR to be updated where delegates attend internal training
* Writing and posting news items on the firm’s intranet as and where required
* Highlight usage to each of the L&D intranet pages at L&D team meetings
* Organise and scheduling training
* Obtain feedback from attendees who have completed training
* Produce reports, analyse information and reporting back to the L&D Manager
* Coordination of large face to face learning events
* Writing and posting news items on the firm’s intranet as and where required
* Managing performance leader queries and updating records
* Assisting with budget information
* Assist with L&D projects as and when required
* Process invoices regarding students’ qualifications and central training, as well as ad hoc processing of invoices as
and when required
* Liaise directly with the Finance department to track payments
* Actively manage the L&D inbox, responding to emails and escalating as required
* General administration duties

The successful candidate for this role will have:

* Previously worked as an Administrator or an L&D Administrator
* Ideally have worked for a professional services company
* Excellent organisational, multi-tasking and prioritising skills with the ability to meet deadlines set
* Good attention to detail
* Excellent communication and interpersonal skills with the confidence to liaise at all levels of the business
* Good MS Office skills – Word, Excel, PowerPoint, Outlook